Punya Pengalaman di Bidang Layanan Pelanggan? Cek Lowongan Kerja Customer Support PT Rock Heart Indonesia

RBG.ID - Platform layanan satu atap PT Rock Heart Indonesia menawarkan lowongan kerja Customer Support Bahasa Indonesia, Inggris, dan Jepang di wilayah Kampung Bali, Tanah Abang, Jakarta.

Lowongan kerja Customer Support di PT Rock Heart Indonesia dibuka untuk laki – laki dan  perempuan dengan gaji senilai Rp5.000.000 – Rp8.000.000.

Simak deskripsi pekerjaan dan persyaratan lowongan kerja Customer Support yang berakhir pada 31 Desember 2023.

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Deskripsi Pekerjaan

1. Conduct account opening and verification procedures.

2. Communicate directly with clients regarding account registration; promotion; and company services.

3. Receive, accommodate, and follow up on inquiries, criticism, suggestions, complaints, and feedback from clients.

4. Accurately manage and resolve client issues

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5. Make decisions on handling customer complaints based on SOP

6. Convey the conclusion of the complaint follow-up process to the client.

7. Analyzing customer satisfaction surveys.

8. Obliged to protect data and information related to customers, systems and everything related to the company